Answers before you ask.

If your HKU account has Microsoft 365 access, you can submit directly. Students, student societies, RPg students, staff with a departmental account, and anyone else without Microsoft 365 access ask a HKU staff member who has Microsoft 365 access to submit for them, or contact the U-Vision team for help.

Promotions relevant to the HKU community — events, programmes, research and university brand or campaign content. One image (.jpg/.png) or video (.mp4) per submission, up to 200 MB, in landscape or portrait to match your chosen format.

Submit with comfortable lead time before your start date so there’s room for review and any revision. The team will confirm the current approval lead time — as a rule of thumb, plan at least a week ahead for time-sensitive events.

Keep it short — we recommend 15–30 seconds, and it must not run longer than 3 minutes (180 seconds). If your file is over 200 MB, compress it first with the free HandBrake (opens in new tab) app or freeconvert.com/video-compressor (opens in new tab).

You can indicate an orientation and preferences, and the team schedules across the network. Exact per-screen placement isn’t self-selected — tell the team if a particular zone matters for your audience.

Usually a technical issue (wrong format, over 200 MB, wrong orientation) or a content issue (unreadable at distance, off-brand, or not relevant to the HKU community). Following the guidelines clears almost all of these before you submit.

Yes. Viewing, editing and withdrawing a submission is handled inside the submission app under “My Submissions” — not on this website. If the team requests a change, you’ll get an email explaining what’s needed.

Use the U-Vision contact page — it’s the single support channel, so you don’t have to guess between IT, CPAO or a vendor. Email reaches the team directly.